PERFORMANCE MARKETER · OPEN TO OPPORTUNITIES

From build, to convert, to retain.

Performance marketer who can also build the thing — WordPress theme development, CRM API integrations, and GA4/GTM tracking setups, on top of the SEO and paid media that drove a 13% increase in local business growth. Building for the AI-search era, with a constant focus on performance and retention — open to my next opportunity, in-house, agency, or freelance.

CAMPAIGN SIGNAL LTV ↑ SPEND
88PAGESPEED
26%OPEN RATE
+13%LOCAL GROWTH
SCROLL
● Meta Ads ● Google Ads ● GA4 ● SEMrush ● Ahrefs ● Google Tag Manager ● WordPress ● WooCommerce ● Shopify ● Squarespace ● Mailchimp ● Figma ● Adobe Suite ● Canva ● Looker Studio ● Power BI ● Meta Ads ● Google Ads ● GA4 ● SEMrush ● Ahrefs ● Google Tag Manager ● WordPress ● WooCommerce ● Shopify ● Squarespace ● Mailchimp ● Figma ● Adobe Suite ● Canva ● Looker Studio ● Power BI
SKILLS

What I bring to a team.

Five disciplines I can slot into any team — from performance ads to the web build that supports them.

Performance Marketing

Google Ads campaigns built and run end to end — targeting, bidding, budget pacing, and reporting that shows which spend to cut.

Google Ads
Meta Ads
Google Analytics
WHAT I DID
  • Manage an ~AUD 8K/month live ad budget end to end
  • Built Perth Power Safety from site launch to Google Ads, GA4, and conversion tracking
  • Set targeting, bidding strategy, and daily budget pacing
  • Weekly reporting to reallocate spend toward what converts

Email Marketing & LTV

A retention system for existing customers that took open rate from 8% to 26% — above local-service benchmark.

Mailchimp
HubSpot
WHAT I DID
  • Segmented 10,000+ historical customers with Python and service-value logic
  • Lifted open rate from 8% to 26% by rewriting subject lines and preview text by segment
  • Rebuilt welcome and regular newsletter templates around clearer value propositions
  • Reduced competing CTAs so each email had one sharper action path

SEO — Technical & Content

Code-level fixes took PageSpeed from 50 to 88 (91 mobile); content and blog work lifted impressions +110%, clicks +65%.

SEMrush
Ahrefs
PageSpeed Insights
Google Tag Manager
WHAT I DID
  • Moved a Switchboard page from crawl/no-index into first-page visibility for core terms
  • Helped Emergency Electrical Perth reach stable top-three visibility
  • Optimized LCP, image load, schema structure, service-page copy, and blog support
  • Built local SEO pages around top-performing Perth service areas and backlink targets

Web Build

WordPress/Gutenberg builds, CRM-connected forms, tracking infrastructure, and launch-ready service pages.

WordPress
WooCommerce
Shopify
WHAT I DID
  • Rebuilt a broken Hypotential site into a working WordPress/Gutenberg experience in two weeks
  • Connected CMS, Google Cloud Console, GA4, Google Tag, Meta Pixel, and Google Ads tracking
  • Built editable ACF/Gutenberg structures for future promos and sales messaging
  • Shipped Perth Power Safety from web build to launch, tracking, and Google Ads readiness

Creative Design

Social creatives and promotional posters that keep a brand consistent — plus the content calendar and community management that gets them seen.

Canva
Figma
Meta Business Suite
WHAT I DID
  • Designed "Magic Monday" & "Early Bird" promo campaigns for Mel's Massage
  • Kept monthly social creatives consistent with brand guidelines
  • Managed the FB/IG content calendar via Meta Business Suite
  • Handled customer inquiries to boost loyalty and reviews
RESULTS

Numbers from recent work.

SEO, ads, lifecycle email, analytics, and web builds — across current in-house work and prior client engagements.

TECHNICAL SEO — PAGESPEED
50→88/100
MOBILE: 91 / 100

Desktop PageSpeed score improved through LCP, image, schema, and code-level fixes.

EMAIL — RETENTION OPEN RATE
8%→26%
ABOVE LOCAL-SERVICE BENCHMARK

Customer segments, subject lines, preview text, and templates rebuilt for existing customers.

CONTENT SEO — SEARCH VISIBILITY
+110%
+65% CLICKS

From service-page restructuring, on-page SEO, and blog support.

SEO — SEARCH IMPRESSIONS
+230%
2× ORGANIC TRAFFIC GROWTH

For local-service pages through problem-specific search intent and content clustering.

META ADS — AVERAGE ROAS
11x
META ADS CAMPAIGN

Average ROAS reached 11.25x in the off-season through Meta campaign and creative-structure optimization.

CRO — CONVERSION RATE
+22%
A/B TESTED KEY FLOWS

Reduced friction and bounce rate across key interaction points.

PAID ADS — CPA REDUCTION
-25%
LOWER COST PER ACQUISITION

Ad spend optimized by combining CBO/ABO tests, creative pairing, and daily CPA/CPC monitoring.

CAMPAIGN — REVENUE GENERATED
+$50k
PRODUCT LAUNCH CAMPAIGN

Driven by end-to-end campaign planning, budget control, and launch execution.

SEO / ADS / CRO FIGURES FROM PRIOR CLIENT ENGAGEMENTS, ADAPTED TO PROTECT CONFIDENTIALITY.

EXPERIENCE

Recent roles.

01

Marketing Assistant

SMARTFIX & HYPOTENTIAL, PERTH WA · FEB 2026 - PRESENT

Across Smartfix, led technical/content/local SEO, competitor benchmarking, 10,000+ customer segmentation, Mailchimp retention, and Meta campaign optimization. Across Hypotential and Perth Power Safety, handled WordPress/Gutenberg builds, CRM-connected forms, GA4/GSC reporting, Meta Pixel/GTM setup, and launch-ready paid-media tracking.

02

Digital Marketing Specialist

XUPERB DIGITAL MARKETING, BRISBANE QLD · OCT 2025 - JAN 2026

Supported 10+ active accounts through Black Friday and Christmas peaks, covering campaign trafficking, Meta/YouTube budget pacing, creative asset production, PCA reporting, and client-ready performance summaries.

03

E-Learning Performance Marketing Specialist

GOLDEN EDUCATION INC., CHINA · AUG 2024 - MAY 2025

Built LTV and segmentation analysis for a 100M+ revenue education program, planned campaign budgets and reconciliations, designed promotional materials, and coordinated a 10-person team across enrollment and launch events.

TOOLS I WORK WITH
Google Ads
Meta Ads
GA4
Search Console
SEMrush
Ahrefs
Screaming Frog
GTM
WordPress
Mailchimp
Canva
Adobe Suite
CERTIFICATIONS
Google Digital Marketing & E-commerce
Google Analytics Certified
Google Ads Measurement
HubSpot Inbound Marketing
SELECTED WORK

Recent projects.

Real work across paid creative, Smartfix-owned pages, lifecycle email, and full WordPress builds.

Paid Media Creative
Redacted paid social creative set preview
Meta AdsCreative Testing11.25x ROAS

Paid Media & Creative Testing

Campaign setup, CBO/ABO testing, creative pairing, budget pacing, conversion tracking, and redacted paid-social creative samples.

View project →
Smartfix Owned Pages
Smartfix owned page content preview
Website ContentUser FlowConversion Copy

Smartfix Website Content

Homepage and HomeShield page structure, service messaging, membership positioning, and conversion-focused content hierarchy.

View project →
Analytics & Reporting
Data masked Mosaic-masked marketing analytics dashboard preview
GA4Looker StudioReporting

Marketing Analytics & Reporting

GA4, Search Console, paid, social, and email reporting structured into a clearer decision layer, shown with sensitive data masked.

View project →
Web Design & Build
Hypotential live events page website preview
Web DesignWordPress BuildUX Flow

Web Design & Build

Hypotential selected page design, full WordPress/Gutenberg build, and user experience flow design across navigation and membership actions.

View project →
Content Production
OIBS logistics B2B promotional video cover
CanvaMeta CreativeOffer Design

Content Production

Redacted paid-social and promotional creatives shaped around quick-read offers, category messaging, and conversion-led layouts.

View project →
Willow Jiang portrait
PERFORMANCE MARKETER
Willow Jiang
  • Based in Perth, Australia
  • Building for the AI-search era (GEO)
  • MA Interaction Design, UQ (2022-2024)
  • BA Business Administration, Shanghai University of Sports (2018-2022)
ABOUT

I can take a marketing plan from strategy through to shipped — technical SEO, GA4/GTM tracking builds, and WordPress/PHP development, not just the campaign brief. Agency work at Xuperb Digital Marketing and in-house at Smartfix & Hypotential means I've sat on both sides of the table — what an agency needs to deliver, and what a client actually needs from it. That's backed by a Master's in Interaction Design from UQ.

Right now that means SEO, GA4 tracking, and retention email for two Perth trade businesses — a 13% lift in local business growth so far — plus content and technical SEO built for where search is headed: AI-generated answers, not just ranked links. Open to what's next: in-house, agency, or freelance.

OPEN TO OPPORTUNITIES

Let's work together.

Open to full-time roles, contract work, or freelance projects in performance marketing — Perth or remote.

willowjiang919@gmail.com · +61 432 867 116 · PERTH, AUSTRALIA (AWST)